NOTICE OF PRIVACY PRACTICES

Global Chiropractic Plano Frisco 7924 Preston Rd, Suite 300 Plano, TX 75024 Phone: (214) 387-9800

Privacy Officer: Melissa Shelton, D.C.

Effective Date: January 1, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Global Chiropractic Plano Frisco is committed to protecting the privacy of your protected health information. We are required by law to maintain the privacy and security of your health information, to provide you with this Notice of our legal duties and privacy practices, and to notify you following a breach of unsecured protected health information.

This Notice applies to all records of your care maintained by this practice.

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes without your written authorization:

Treatment

We may use and share your health information to provide, coordinate, or manage your healthcare. This may include sharing information with other healthcare providers involved in your care.

Payment

We may use and disclose your health information to obtain payment for services provided to you, including billing your health plan and coordinating benefits.

Healthcare Operations

We may use and disclose your health information to operate our practice, improve quality of care, train staff, conduct audits, manage business activities, and comply with legal obligations. We may share information with business associates who assist us in these functions, all of whom are required to protect your information.

Appointment Reminders and Communication

We may contact you by phone, voicemail, text message, email, or mail to remind you of appointments or provide information related to your care. You may request alternative communication methods.

Individuals Involved in Your Care

We may share relevant health information with family members or others involved in your care or payment for your care, unless you object.

Required by Law and Public Safety

We may disclose your health information when required by law, for public health activities, health oversight activities, judicial or administrative proceedings, law enforcement purposes, or to prevent a serious threat to health or safety.

Workers’ Compensation

We may disclose health information as authorized by workers’ compensation laws.

Uses and Disclosures Requiring Your Authorization

We will not use or disclose your health information for marketing purposes, sell your health information, or disclose clinic notes without your written authorization. You may revoke an authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the right to:

Request Restrictions on certain uses and disclosures of your health information

Request Confidential Communications in a specific manner or location

Inspect and Obtain Copies of your health information, with limited exceptions

Request Amendments to your health information if you believe it is incorrect or incomplete

Receive an Accounting of Disclosures of your health information

Obtain a Paper or Electronic Copy of this Notice at any time

Requests must be submitted in writing. Reasonable fees may apply as permitted by law.

Changes to This Notice

We reserve the right to change this Notice at any time. Any changes will apply to all health information we maintain. The current Notice will be available in our office and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Privacy Officer Global Chiropractic Plano Frisco Phone: (214) 387-9800

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Email: OCRMail@hhs.gov

Website: https://www.hhs.gov/hipaa/filing-a-complaint

You will not be retaliated against for filing a complaint.